Frequently Asked Questions

What type of hair does ESPY sell?

ESPY Hair imports hair from around the world, mainly India. We also import hair from mainland China and Europe. We categorize our hair based on texture and likeness, not origin.  

What if I don't like my order?  

Items may be returned or exchanged within 30 days of the date of purchase. Hair must be in its original condition; not worn, colored, permed or processed in any way. Refunds are subject to a 10% restocking fee.  You must present your original receipt. Custom orders and sale items are final sales and therefore may not be returned or exchanged.  

Why do I need an appointment to visit ESPY Hair?

We want to make sure we have your items in stock prior to your visit.  We have a lot of celebrity clients who prefer to shop alone.  And, we want to be sure we can give you our undivided attention. Please, make an appointment before visiting.     

How long does the hair last?  

Up to three weaves. That means you can wear your weave 2-3 months, take it down then reapply using the same hair. 

What is the best way to care for the hair?

Keep it clean.  Wash hair at least once a week.  Use a moisturizing conditioner and for best results, allow hair to air dry.  

Can I color the hair?

       Of course. We sell natural human hair only. It can easily be colored or permed.
       For best results, consult a licensed cosmetologist.

What if I can’t find the length or color I want?

You can place a custom order and get any length you want.  We also custom color.  Send us a sample of the color you want and we will match it (additional fees apply, call us for more details).