Bought it but don't love it? That's OK. We've all been there.
You have 30 days (from your date of purchase) to return almost any ESPY Hair item for a refund or exchange as long as your purchase is still in the original condition. While we cannot accommodate every return, we value you and will always be reasonable. We ask that you do the same.
Our hassle-free return policy is part of our commitment to taking care of you every step of the way. More than anything, we simply want you to love your hair. No receipt? No worries. We've got it on file. Just include a Return Authorization Form with your return shipment.
A 10% restocking fee applies to all returns (though not exchanges). Hair must not be worn, colored, permed or processed in any way. All custom orders are final sale. Deposits for custom orders are non-refundable after 5 days of having placed your order. Delivery charges will not be refunded. We are not responsible for fees or cost associated with third party services (such as hair stylist fees).
We reserve the right to change this policy at any time.